Chobani® How Matters

How We Make Our Yoghurt Matters

We're committed to using only natural ingredients and crafting our thick and creamy strained yoghurt locally. It's the right way to do it, and the only way we know how. As soon as we make it happen that way right here in the UK, we'll be back!

If you'd like to keep up to date on our return, just enter your name and email address below.

Privacy Policy

PRIVACY POLICY

Chobani UK Ltd (hereinafter, "Chobani") is committed to protecting your personal information and respecting your privacy. This privacy policy (the "Policy") is meant to inform visitors to the website www.chobani.co.uk (henceforth, the "Website") of our policy for protection of customer personal information.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

INFORMATION ON PERSONAL INFORMATION PROTECTION

In accordance with the Data Protection Act 1998 (hereinafter the "Act"), Chobani provides the following information.

1. Data Controller and Data Processor

The Data Controller, as defined in the Act, is Chobani, with its registered office at 15th Floor, 125 Old Broad Street, London EC2N 1AR.

2. Type of processed personal information

It is not necessary to register your personal details with Chobani in order to use and/or browse the Website. However certain services that are provided by the Website require you to supply your personal information. Chobani will process such personal information in accordance with the Act and the terms herein.

Chobani will not collect, use or disclose sensitive information (such as racial or ethnic origins or political or religious beliefs) unless you have provided your specific consent for it to do so.

We will collect information about your use of and visit to the Website including the requested resources, the number of hits, the frequency and duration of visits, the time of the request, the type of browser and systems used, the method used to send the request to the server, the size of the file obtained in response, the numerical code specifying the state of the response provided by the server (positive outcome, error, etc.), the site you have come from and move to after your visit and other parameters relative to the operating system and IT environment of the user.

This information is used anonymously for the sole purpose of reviewing statistical information about visitors to the Website, to find out how the Website is used and navigated and to ensure the correct functioning of the Website. This data may also be used to ascertain liability in the event of a potential computer crime which may damage the Website. The data will be erased within a reasonable period of time when no longer needed to supply the services required by you.

3. Optional submission of personal information

With the exception of information gathered from your browser and from cookies when you visit the Website, all personal information submitted by you is voluntary and entirely optional. Failure to provide such information, however, may result in the inability to access the specific services and the inability of Chobani to provide the requested services.

Where expressly provided by you, we may collect, process and store the following personal information:

We will use the personal information held by you in the following ways:

4. Security of personal information

Unless otherwise stated in any other terms and conditions on this Website, personal information will be processed by means of automated instruments and for the length of time strictly required to pursue the purposes for which the information was collected; the data will be subsequently erased.

Chobani will ensure that all personal information collected about you via the Website remains confidential. As required by the Act, Chobani has in place strict security procedures regarding the storage and disclosure of personal information.

Chobani will take reasonable steps to protect personal information for misuse, loss and unauthorized access, modification or disclosure.

To ensure security of the Website and your personal information, Chobani uses a security software that actively protects against malicious software and other intrusions to the IT environment. However, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Sharing of personal information

Your personal information held by Chobani may be transferred to entities within the Chobani group or third parties for business administration purposes or in for the performance of services on Chobani's behalf, including but not limited to its suppliers, contractors and agents, that may be located outside the European Economic Area (EEA); and your personal information may be held on secure servers outside the EEA.

In such circumstances, Chobani will require such entities to act and adopt security measures in accordance with the Act and this Policy.

The data will not be communicated or disclosed to third parties except within the limits of the Act, this Policy or where specified in any additional terms and conditions that you agree to when submitting your personal information. Your personal information may be disclosed to a joint promoter for marketing purposes, where you have agreed to it being collected in connection with a joint promoter.

Chobani reserves the right to release your personal information when we believe that release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect the rights, property or safety of Chobani, our affiliates, our group of companies or our customers. We may also pass your personal information to other members of the Chobani group of companies and our affiliates for any business purposes. We may also release personal information if we acquire new businesses and/or sell all or part of the business.

6. Advertising and marketing

Chobani will not send you any promotional and/or advertising material without your explicit consent.

7. Cookies

The Website uses "Cookies": these are text files which are stored in the hard drive of the your computer when you visit the Website.

The Website only uses "session" cookies which are stored in the computer up until the browser used by the user is closed. In particular, the Website may use secure login cookies (which allow for identification of the user by maintaining a communication with the server), shopping cart cookies (which allow for references to products selected by the user to be stored), and security cookies (which are necessary to guarantee the security levels of the Website which are regulated by currently effective regulations). The use of such cookies does not require the prior consent of the user.

The cookies used by the Website do not collect information that directly identifies the user. It is in any case possible to de-activate or erase them at any time. In order to do this, the user must consult the information reported in the user manual of his/her browser. If the user does not wish to receive cookies, it is possible to adjust the settings of the browser in order to be warned of the presence of a cookie and to decide whether to accept it or not; it is also possible to automatically reject all cookies by activating the appropriate option in the browser.

No other user profiling tools are used in this Website (e.g. spyware).

8. Connections to other websites

This Policy is only applicable to the Website http://www.chobani.com and does not apply to other websites that are potentially accessible from this Website through links.

Chobani will not and cannot be held liable for the personal information supplied by users to external parties or to other websites that are potentially accessible from the Website.

9. Your rights

Chobani will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date. You have the right to access the personal information which we hold about you and to have any errors corrected at any time. It is your responsibility to ensure that we have correct and accurate personal information about you. This will enable us to provide you with the best service possible.

If at any time you wish your personal information to be completely removed from all our systems or you wish to update any personal information we hold about you, please contact us at care@chobani.com. Please note that we may be required to retain certain personal information, but we will not retain any such information for any longer than is necessary for the relevant purposes. We require certain key personal information from you in order to provide you with certain services and if you ask us to remove all or part of such information you may no longer be able to receive the services, access the Website or certain parts of it.

10. Changes to this Policy

Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

You can, at any moment, exercise your rights under paragraph 9 above by writing to us at the following e-mail address: care@chobani.com, as well as by calling Customer Services on the following number 1-877-847-6181.